Q1: Does the Schneider Vivace E USB socket require a special wiring box?
A: No, it fits standard British Standard (BS) flush or surface-mounted back boxes commonly used in Malaysia. However, ensure a qualified Suruhanjaya Tenaga-certified electrician handles the installation.
Q2: Can I use both the USB Type A and Type C ports at the same time?
A: Yes, both ports are designed to operate concurrently to charge multiple devices efficiently.
Q3: What is the total power output of the USB charger?
A: The USB power supply delivers a 2.1A output with a power consumption of 10.5W, ideal for smartphones and tablets.
Q4: Is this socket certified for use in Malaysia?
A: Yes, it complies with BS 1363 standards, making it fully compatible with standard Malaysian electrical systems (240V).
Q5: Does it have independent switches for the power sockets?
A: Yes, it is a 2-gang switched socket, meaning each 3-pin outlet features its own rocker switch for added safety and energy control.
Q6: Can this USB socket replace my existing old wall socket directly?
A: Yes, its standard dimensions (146mm x 86mm) allow for a straightforward one-to-one replacement of standard 2-gang sockets.
Q7: Is the USB charger safe from power surges?
A: Schneider Electric incorporates built-in overload and short-circuit protection into its USB modules to safeguard connected devices.
Q8: Where can I buy original Schneider Vivace E USB sockets in Malaysia?
A: You can purchase genuine Schneider Electric products through authorized electrical distributors, hardware suppliers, and verified e-commerce platforms across Malaysia.
